10 SEL Focus. No AC

Here’s a simpler version:

What I’ve done:

1st try: I tried to fill it up. After that, I felt cold air coming from the vents and heard a hissing noise. Then the AC started blowing hot air.

2nd try: I tried to fill it up again, but it didn’t work.

NB: The AC has never worked since I bought it.

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The lines are not good. Also, if you overfill it, you could ruin everything. It should only have about a pound and a half inside.

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I used an AutoZone fill kit both times.
The first time, I don’t think I used it all.

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Never ever ever ever use them at all.

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What’s wrong with my ac???

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A line is broken, the AC pump is bad, and it could be anything else too.